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PSS COMMUNITY WELLNESS / FLAGSHIP INITIATIVE
Training the bridge between health information and daily action.
A culturally grounded, competency-based pathway for people who will help communities understand health information, navigate resources and care, organize next steps, and follow through safely.
PROGRAM SNAPSHOT
TOTAL TRAINING HOURS
instruction + coaching labs
supervised field experience
10 MODULES
Approximately 8–12 weeks of structured instruction before field application and capstone review.
HYBRID-CAPABLE
Technical lessons and knowledge checks may live online; observed coaching, skill assessment, and fieldwork stay live or directly supervised.
LOCAL SOURCE BASIS
Santa Clara County African/African Ancestry Health Assessment
The report called for Afro-centric health coaches who could help community members better understand their health, the healthcare process, and provider recommendations.
PSS RESPONSE
Accurate information does not automatically become action. People may still lack the context, confidence, resource knowledge, communication support, or realistic plan needed to use it.
PSS is developing a modern health-coach pathway around that practical gap: understand, navigate, act, and refer safely.
The initiative is culturally grounded in African and African Ancestry health experience, but training is open to adults of any race or ethnicity who are committed to culturally responsive service in African and African Ancestry communities.
THE COACHING JOB
A PSS health coach is trained to make health information easier to understand, systems easier to move through, and next actions easier to carry out, without crossing into diagnosis or clinical treatment.
Use plain language, teach-back, and question preparation to identify what a person understands and what still needs clarification.
Organize next steps, identify appropriate resources and referrals, and help a person move through systems without speaking for the provider.
Turn information into realistic food, movement, lifestyle, goal-setting, and accountability plans that fit everyday life and remain within scope.
PROGRAM ARCHITECTURE
The program is designed so knowledge can be studied, but competence must be observed.
ONLINE / ASYNCHRONOUS-CAPABLE
Technical briefs, short lessons, readings, terminology, case preparation, and knowledge checks.
LIVE / DIRECTLY SUPERVISED
Teach-back, role-play, coaching labs, difficult conversations, documentation practice, observed assessment, and field experience.
HOURS
Structured instruction, technical lessons, demonstrations, coached labs, cases, micro-teaching, and competency checks.
HOURS
Supervised field experience, community education support, navigation practice, documentation review, supervisor feedback, and capstone preparation.
10-MODULE SEQUENCE
01 / FOUNDATIONS + SCOPE
02 / TRUST + CULTURAL HUMILITY
03 / HEALTH LITERACY + TEACH-BACK
04 / NAVIGATION + REFERRAL
05 / COACHING + BEHAVIOR CHANGE
06 / FOOD + METABOLIC HEALTH
07 / MOVEMENT + ACTIVITY
08 / DOCUMENTATION + ETHICS
09 / GROUP EDUCATION
10 / FIELD APPLICATION + CAPSTONE
PROFESSIONAL BOUNDARY
SCOPE FIREWALL / CAN DO
SCOPE FIREWALL / DOES NOT DO
WHO CAN TRAIN
Adults of any race or ethnicity who are committed to culturally responsive service in African and African Ancestry communities.
Experience in health, wellness, nutrition, coaching, outreach, medicine, fitness, or community service is welcome. Prior status is not treated as automatic coaching competence.
A physician may enter with clinical expertise. A community member may enter with lived and local knowledge. Both still have to demonstrate the coaching competencies required by the program.
WHAT COMPLETION MEANS
Graduates receive a PSS Certificate of Completion only after meeting knowledge, communication, scope, navigation, planning, documentation, fieldwork, professional conduct, and final review standards.
The pathway includes documented competency checks, supervised field experience, coaching tools, and a structured route toward community health, wellness, nonprofit, and health-partner roles.
PROGRAM STANDARD
Claims are linked to controlling policy, official guidance, scholarly foundation, professional implementation sources, or clearly labeled PSS practice principles. Sources are tracked and reviewed.
Cultural content, CHW policy, violence-prevention material, and other specialized areas are reviewed or co-taught by people with the appropriate expertise. PSS leads the coaching/action layer it actually knows.
Major skills are assessed through coached practice, cases, fieldwork, supervisor feedback, and final readiness review. The program is designed around what a coach can safely do, not what a trainee can memorize.
SOURCE BASIS
Santa Clara County African/African Ancestry Health Assessment and Research Project (2015), especially the recommendations concerning Afro-centric health coaching and African/African Ancestry skills and knowledge. Current instructional development also uses applicable public-health, health-literacy, CHW, nutrition, movement, and behavior-change guidance.
PROGRAM DEVELOPMENT + FIELD PARTNERS
PSS has developed the curriculum architecture, competency framework, training-hour model, assessment standards, field-experience sequence, and evidence-control process.
We are now seeking the outside expertise that makes the program stronger.
AT THE TABLE
Community + cultural advisors
Clinics + health partners
CHW + health-education reviewers
Practicum + field sites
Funding partners